We are pleased to announce that our new Flex Link Relay & Sensor cable won Commercial Integrator’s BEST in the IP Enabling category. Also, CEA honored Global Caché’s Control Tower IR Database with the Best Education or Support Program Mark of Excellence!
Didn’t make it to CEDIA this year? Check out Support Manager Brian Kerth’s Rave [Now} video:
CEO and GC founder, Walt Keller, shares info on the award-winning Flex Link Relay & Sensor cable:
If your Global Caché IR Blaster (for iTach and iTach Flex products) is having issues with transmission it may have a faulty component. Please contact our Support department by email (firstname.lastname@example.org) or phone 541-899-4800 to replace your device. We apologize for any inconvenience this may cause.
New iHelp and Firmware for the Flex (version 16 for WiFi and version 17 for IP/PoE)
We’ve updated the iTach Flex firmware and iHelp! The new version of iHelp will update WiFi units to version 16 and IP/PoE to version 17. The Flex IP/PoE update fixes a random bug that may result in disabled status LEDs and filesystem, preventing the configuration pages from loading. For more information and to upgrade your iTach Flex, please download the current version of iHelp (version 4.91) from our Downloads and Docs page and follow the instructions.
In a nutshell that’s what we do – connect your serial, IR, and contact closure devices to a network. Simply.
Our connectivity products are cost effective, easy to use, and easy to include in your automation and control environments using whichever control and automation software you choose, including iOS (iPad, iPhone, iPod touch) and Android devices. Heck, you can even write your own front end. Because our products are standards-based and our APIs are published, anyone can use our solutions in home, pro a/v, commercial, and educational installations. We’re all about giving you the control! Check out our partners for the solution that works for you and see our distributors to buy our products today!