Firmware and Web Page Updates: iTach

Important! Use the new iHelp with integrated upgrade utility.

Firmware Release Notes: This release deals with minor backward compatibility issues, as well as adding new functionality and working modes to the iTach family of products. A new “Serial Multiconnection Mode,” as well as an IR connector “Sensor Notify” mode have been added to the iTach family’s expansive list of functionality. Also, a conditional form of getversion has been implemented to allow for GC-100 style query response, and stopir functionality has been reinstated. All pertinent information is included, and highlighted in the updated iTach API.

Instructions: To upgrade your iTach (GC-100 firmware cannot be updated in the field), first download and unzip the .zip file for your type of iTach unit below, then download and run the new iHelp file above. Once your iTach unit has been found by iHelp, right click on the unit and press upgrade. The model type and version numbers are shown in the details section below the firmware and web page file tabs in the iHelp upgrade window. The firmware file is the “.txt” file in the zip files below and the web page is the “.bin” file. Once you have upgraded your iTach, refresh the view and wait until the iTach reappears in the iHelp table. If successful, your iTach details will show the change in the firmware name (the .txt file name and the version number will be identical), and the web page will also display with the new firmware number below the link table at the left.

Any Questions? Don’t hesitate to call us or email support@globalcache.com. We will make sure that your upgrade process is as painless as possible!

Important Note: This firmware upgrade is an irreversible and fundamental change to iTach implementation and storage of dynamic variables. As such, this upgrade should not be interrupted for any reason. It is important to always take care when applying iTach firmware upgrades. WF2IR units at or below 700-1001-04 cannot be upgraded to the new firmware.

Please select your firmware and web page updates from the models listed below: